Good marketing begins with understanding your business
We help service and industrial businesses get found, build trust and turn more opportunities into business. That starts with listening properly, asking better questions and building the right marketing system around your goals.
Experience matters.
So does caring.
We have been around long enough to know that there is no standard answer for every business. Good work comes from understanding what matters, then bringing the right people and services together.
✓ More than 15 years in business
✓ Marketing and online experience since 1999
✓ Practical advice without the jargon
✓ Support that continues after launch
15+
Years helping businesses grow online
484+
Website and digital projects completed
1999
The year our online journey began
We started with websites.
We grew into something broader.
Select Web began trading before being formally incorporated in 2012. In the early years, website design was at the centre of what we did.
As the way people find and choose businesses changed, our work changed too. A good website still matters, but it now needs to work alongside search visibility, Google Ads, useful content, social media and a clear marketing strategy.
Today, we look at the bigger picture. We help clients bring these parts together so their marketing supports real business goals, rather than simply adding more digital activity.
Marketing built around how your business really works
We do not begin with a list of services. We begin by understanding the business, its customers and where better marketing can make the greatest difference.
Understand
We learn how your business makes money, who your best customers are and what is getting in the way of growth.
Connect
We connect the right services so your website, search presence, advertising and content support one clear direction.
Improve
We review performance, strengthen what works and make practical improvements as your needs change.
Experienced enough to guide you. Small enough to care.
These are the people at the heart of Select Web. Depending on the project, we also work with trusted associate professionals and specialist companies who bring additional skills to the team.
Eric
Eric brings decades of experience across marketing, retail, design and the web. He has worked in online business since 1999 and leads strategy, creative direction, website development and technical delivery.
Penny
Penny helps keep campaigns, client relationships and the business running smoothly. Her work spans Google Ads, finance, public relations and administration, bringing a practical eye to performance and the details behind it.
Greg
Greg knows how people discover businesses online. With a background in journalism and editing, he combines clear, human copy with Search Engine Optimisation (SEO), Artificial Intelligence (AI) search visibility and social media to help the right people find and understand your business.
A focused core team, with specialists when needed
If an agency tells you it can do absolutely everything, it may be worth asking a few more questions.
We know what we do well, and we also know when a project will benefit from additional specialist expertise. When that happens, we bring in trusted associate professionals and specialist companies with the right experience for the work.
You still have one clear point of contact, and everyone works towards the same goal. The team simply expands when the project benefits from it.
✓ A consistent Select Web point of contact
✓ Specialists selected for the project
✓ Flexible support without unnecessary overhead
✓ Clear responsibility from start to finish
Straight answers. Practical thinking. Work that moves forward.
Honest advice
If we believe something will help, we will explain why. If it is unlikely to add value, we will tell you that too.
The bigger picture
We look at how the different parts of your marketing support one another and where the gaps may be.
Plain speaking
We keep the conversation useful and human, without hiding behind unnecessary technical language.
Long-term support
Many of our strongest client relationships have grown over years, not just over a single project.
A few things you may want to know
Are you a website design company or a marketing company?
We are a marketing-led digital agency. Website design remains an important service, but it forms part of a broader system that may include strategy, search visibility, advertising, content and ongoing improvement.
Do you only work with businesses in Durban?
No. We are based in Durban and work with businesses throughout South Africa. We can also support suitable clients and projects internationally.
Which types of businesses do you work with?
Our strongest focus is established service and industrial businesses. We also work with other organisations when there is a good fit and a clear opportunity to improve their marketing.
Will we work directly with your core team?
Yes. Eric, Penny and Greg are the key people within Select Web. We may involve trusted specialist associates when a project needs additional expertise, while keeping responsibility and communication clear.
Let’s find where your marketing can work harder
Tell us a little about your business and where you would like to improve. We will assess your enquiry and contact you with a practical next step.